The CSST’s Language Policy

As a Québec government agency, the CSST is required to comply with the rules of the Office québécois de la langue française.

To do so, CSST employees must abide by the following general principles in their communication with English-speaking workers, employers, suppliers and partners :

  • Workers may have access to CSST services in English, in particular for all matters regarding their rights and obligations.
  • French is the language of work in Québec. All communication with employers, suppliers and partners must be in French only.
  • However, an enterprise that does not have an establishment in Québec or whose head office is located outside Québec may ask the CSST to provide its communications in English.

To find out more, consult the Charter of the French Language.